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Vacancy: Administrative Clerk / Grenada National Training Agency
The Grenada Council for Technical and Vocational Education and Training (GCTVET) is inviting applications from suitably qualified internal candidates to fill the post of Administrative Clerk at the Grenada National Training Agency (GNTA).
Administrative Clerk: Job description
Job Objective
Under the direction of the Chief Executive Officer, the Administrative Clerk provides comprehensive administrative and clerical support to ensure the efficient operation of the organisation. The role supports day-to-day office functions, facilitates communication, and assists with coordination of programmes, meetings, and documentation in alignment with the organisation’s mandate.
Key Functions and Duties
Administrative Support
- Provide general administrative and clerical support to assigned departments and staff
- Prepare, format, and manage correspondence, reports, and official documents
- Maintain filing systems (both electronic and hard copy) ensuring accuracy and confidentiality
- Manage incoming and outgoing mail, emails, and telephone communications
Office Coordination
- Schedule meetings, appointments, and maintain calendars for management and staff
- Coordinate logistics for meetings, workshops, and training sessions (including venue, materials, and refreshments)
- Use a personal computer to prepare, draft, and edit correspondence, reports, and memoranda related to training programmes.
- Prepare, transcribe, edit, and distribute agendas and minutes for meetings, including training coordination and planning meetings.
Records and Data Management
- Assist with data entry, tracking, and reporting requirements
- Ensure proper documentation and record-keeping in compliance with organisational standards
- Establish, maintain, and update files, databases, and records, including records, programme documentation, and administrative files.
- Draft and/or ensure timely responses to routine written inquiries from trainees, stakeholders, and partners.
- Prepare and verify documentation related to training personnel, including facilitator contracts, letters of engagement, and related administrative records.
- Collaborate with other officers to ensure data accuracy and integrity across systems
Customer Service and Communication
- Serve as a first point of contact for internal and external stakeholders
- Respond to inquiries in a professional and timely manner
- Support internal and external communication efforts
- Answer telephone calls in a professional and courteous manner; direct calls appropriately; record clear and accurate messages; and manage voicemail communications.
- Welcome and assist visitors in a professional manner and notify the relevant officer or trainer of their arrival when necessary.
Procurement and Office Support
- Assist with procurement processes, including preparing requisitions and tracking supplies
- Maintain office inventory and ensure availability of supplies
- Assist with coordination of training logistics, including registration, attendance tracking, and general programme support.
Qualifications:
- CVQ Level III, Associate Degree or Diploma in Business Administration, Office Administration, Administrative Assistance or a related field
- Minimum of 2–3 years’ experience in an administrative or clerical role
- Experience working in a public sector or training/education environment would be an asset
- Proficiency in Microsoft Suite or related software
Skills:
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Attention to detail and accuracy
- Ability to multitask and meet deadlines
- Professionalism and discretion in handling confidential information
- Strong interpersonal and customer service skills
Applications along with supporting documents should be sent to:
The Chairman
Grenada Council for Technical and Vocational Education and Training
C/o Grenada National Training Agency
Belmont Road, St George’s
Email: executive@nta.gov.gd
Applications should reach the NTA by May 29, 2026.
